How can we help?
Have a question? Search our FAQ page for an answer. Can't find what you're looking for? Email our friendly support team sales@packvack.com
FAQ's
What types of custom packaging does your company offer?
We specialize in a wide array of custom packaging solutions, including garment bags, take-away bags, and jewellery bags tailored to various industry needs. Each type is designed with functionality and aesthetics in mind, ensuring that your product not only arrives safely but also presents beautifully to your customers.
Is there a minimum order quantity for custom packaging?
We understand that businesses have varying needs, so we offer low minimum order quantities to make our services accessible to both small and large businesses. This flexibility helps you manage inventory and costs effectively.
What's the difference between stock packaging and custom packaging?
Stock packaging refers to pre-made, standard-sized packaging readily available for use. It's cost-effective but lacks brand-specific design. Custom packaging, on the other hand, is designed specifically for a brand, allowing for unique sizes, designs, and branding elements like logos.
Can I get a prototype or sample of my custom packaging before placing a large order?
Yes, we provide prototypes and samples so you can assess the quality and fit of your custom packaging. This step ensures that you are completely satisfied with the design and material before committing to a larger order and designing you ideal custom boxes.
How long does it take to produce and deliver custom packaging orders?
Our production and delivery timeline is optimized for efficiency. The exact timeframe depends on factors like order size, customization complexity, and shipping destination. We strive to balance swift delivery with maintaining the highest quality standards in your custom packaging.
Do you offer any after-sales support or customer service for custom packaging orders?
Customer satisfaction is a top priority for us. We offer comprehensive after-sales support and customer service to address any questions or concerns you may have post-purchase. Our team is committed to ensuring your complete satisfaction with your custom packaging.
How do I get my tracking info?
Yes you will get real time tracking info.
How should I share my custom colours with Packvack?
CMYK or HEX.